Effective Date: 01 January 2023

Thank you for choosing Crystal India Holidays for your travel experiences. We are committed to ensuring the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

  1. Information We Collect:

    a. Personal Information: When you make a booking or inquiry, we may collect personal information such as your name, contact details, passport information, and payment details.
    b. Travel Preferences: We may collect information about your travel preferences, special requests, and any other details relevant to your tour arrangements.
    c. Website Usage Data: We may collect non-personal information about how you interact with our website, including IP addresses, browser types, and pages viewed, to improve our website’s functionality and user experience.

  2. How We Use Your Information:
    a. Booking and Itinerary Management: We use your personal information to process bookings, manage itineraries, and provide the services you have requested.
    b. Communication: We may use your contact information to communicate with you about your bookings, respond to inquiries, and provide important information related to your tour.
    c. Marketing: With your consent, we may send you promotional emails or newsletters about our services, special offers, and travel-related information. You can opt out of these communications at any time.
    d. Improving Services: We analyse website usage data to improve our services, enhance user experience, and optimize our marketing strategies.
  3. Sharing Your Information:
    a. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as hotels, transportation providers, and tour guides.
    b. Legal Compliance: We may disclose your information to comply with legal obligations or respond to lawful requests from government authorities.
  4. Security:We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
  5. Your Choices, Access and Update:
    a.You may request access to, update, or correct your personal information by contacting us at [crystalindiaholidays@gmail.com / +919311016363].
    b. Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions provided in the communication.
  6. Children’s Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
  7. Changes to the Privacy Policy:We reserve the right to update this Privacy Policy. Any changes will be posted on our website with the effective date.
  8. Contact Us:If you have any questions or concerns about our Privacy Policy, please contact us at [crystalindiaholidays@gmail.com / +919311016363].

By using our services, you agree to the terms outlined in this Privacy Policy.

Crystal India Holidays

Address: 11th Floor, CSP- 11109, CSP Tower- 1, Shivaji Marg, DLF Tower, Najafgarh Road, New Delhi – 110015, India
Email: crystalindiaholidays@gmail.com
Contact: +91 9311016363